Take advantage of our $5.95 Flat Rate Ground & Free Shipping Offer!

• This offer applies only to UPS Ground orders shipping to a single address. Ground delivery to contiguous U.S. residential locations in 1-6 business days, Monday-Friday
• Free shipping is calculated before taxes and other discounts
• Orders with oversize and drop-ship items are still subject to the shipping surcharges.
• Orders shipping outside of the continental U.S. will only be charged the applicable delivery surcharge and any oversize and drop-ship item surcharges.
• Alaska, Hawaii and Canada shipping surcharges apply. Orders requiring shipping quotes are not eligible. Some items are considered oversized when shipped express or overnight. If your qualifying order is shipped express, you will be charged an additional fee for 2-day Select.
• Online purchases only. This offer does not apply to phone, mail, emailed or faxed orders.
• Offer cannot be applied to orders placed before the offer began
• TheSpoiledMama.com reserves the right to change or terminate the offer at any time
• Flat Rate & Free Shipping is only available to customers in the 48 contiguous states. Due to weight or box size, some items may have an additional shipping charge.

Do you ship internationally?

Yes, we do ship overseas. Our preferred method to ship is UPS; however, we can ship via USPS.  USPS shipping fees will vary depending on where you are located and what items you order (the total weight of package to be shipped). We would be happy to quote you a shipping price. All you need to do is email us your exact shipping address and items (sizes and quantities) you would like to order and we will be happy to send you a quote.

back to top

What are your Holiday shipping hours and deadlines?

Holiday Shipping Notes:
We thank you for your continued business with The Spoiled Mama. Please understand that we are very busy this time of year and we cannot make any exceptions to process orders faster or go beyond the deadline dates, we appreciate your understanding. Processing times for orders can take up to 4 business days. We cannot be responsible for orders that do not arrive on time due to shipping delays- You must consider that the carrier may run into weather problems this time of year. For International Orders (Including Canada), UPS shipping outside the continental U.S., we cannot guarantee delivery times.

Please note our Holiday Schedule below and that we will be closed 
11/24/2011-11/25/2011 & 12/23/2011-1/03/2012.

We will reopen for business as usual on Tuesday, January 3rd and will begin processing orders in the order received.

Holiday Shipping Guide

Wednesday, November 23rd (Day Before Thanksgiving)
Normal shipping day. We will begin to process all order placed today. Please keep in mind that orders take 2-3 days processing time and you will be sent an email with shipping and tracking information once your items leave our office.

Continental US Order Delivery Times Only*

Shipping Deadlines for the Holidays

Email and printable Gift Cards can be sent immediately, at any time.

All orders need to be completed before 3pm (EST) to meet the above dates.

Important note:

*All orders are scheduled to ship within 2-3 BUSINESS DAYS depending on availability and upon credit card approval. We cannot be responsible for orders that do not arrive on time due to shipping delays- You must consider that the carrier may run into weather problems this time of year. For International Orders (Including Canada), USPS shipping outside the continental U.S., we cannot guarantee delivery times.

**Next Day Air shipments are only available by calling Customer Service. All Next Day Air orders must be called in before 2pm EST. Product availability will determine if this service can be offered. Call Customer Service for details 1-877-657-7645.

back to top

How long will my shipment take to arrive?

Below is a map that shows the number of UPS delivery days once it leaves our processing center in San Francisco. An e-mail confirmation will be sent once your order ships. Please add 2-3 days to the transit times below for order processing. Upgraded shipping will only expedite travel time, not processing time. If you are unsure of delivery times, please call our toll free customer service number at 877.657.7645.

back to top

What is your Return Policy?

At The Spoiled Mama, we hand pack each order with tender love and care for each Expectant, postpartum or breast feeding Mama. We understand that pregnancy can bring many changes to your new mama body and if you feel that you need to return or would like to exchange any of our products please contact us for instructions on how to complete your return at: requestinfo@thespoiledmama.com or call us at 877.OK.SPOIL.

All returns must be postmarked within 14 days of receipt. In order to receive a full refund, the outer seal (shrink wrap) must still be intact.  If the items you are returning are used and have been opened, we will offer you store credit for the cost of the item minus shipping. Items which are unopened must include an explanation of reason for returning product, be no less than 2/3 full and have a return authorization number.

Please contact our customer care office for a Return Authorization Number. Shipping charges are not covered.
All returned packages must::

•  A tracking number from the shipper (insurance is optional in the event of damages in transit)
•  In original containers & received within two weeks after the returning shipping date.
• We cannot be responsible for lost, stolen or damaged items in transit. Insurance is highly recommended!

**Please wrap all oil based products in a sealed bag to prevent leaks upon shipment**

Due to our products containing all natural and organic ingredients we will not be able to accept any returns after 14 days.

If your product is damaged, please contact customer service immediately at 1-877-657-7645. 

back to top

Why are there little white dots in my Nipstick?

The little white dots/flecks are from the shea butter that is in our Nipstick. When Shea Butter has a change in temperature; warm to cold it changes the texture of it, however, it does not change its effectiveness. When it comes into contact with your skin it will quickly melt on contact and become a soft consistency again. This is common with most products that are organic and all natural and do not contain harmful preservatives. Our Nipstick is safe for you and your babe(s) and does not need to be rinsed off prior to nursing.

back to top

How long does your Tummy Butter and Bump Gloss last?

When using our products the amount you will need will definitely vary depending on how much you are growing and where you feel your stretch mark prone areas are- with most of us it seems
to be everywhere! What I mean by this is each woman varies in 'size' with each pregnancy and also depends on if you are carrying multiples, the most common stretch mark prone areas are the tummy,
hips, buttocks and breasts. We recommend using the Bump Gloss in the morning while still wet in shower (be careful can make shower floor slippery). Since it is an oil a little goes a long way but you want to make sure that while massaging any oil or butter in you do so gently but keep in mind that the 'massaging' is what will bring blood flow to the surface and this will also help aid in stretch mark prevention.

Tummy Butter can be applied in the afternoon, evening or both. Each of these products are recommended to be used together (each contain oils proven to help aid in stretch mark prevention and fading of scars) so it will depend on what fits in your schedule. If you do start feeling like you have an itchy tummy apply the butter or if your skin starts to feel dry later in the day apply the butter.

back to top

Are stretch marks preventable or curable?

The Million Dollar question!!! Various theories exist on this subject, suggesting there is room for debate. Some health professionals believe that stretch marks are genetic; however, these same professionals often suggest that using the proper moisturizer and gently massaging vulnerable areas can relieve itching and nourish the skin and help prevent and fade existing stretch marks.
So what can you do to beat the odds and prevent stretch marks? Following these guidelines, all of which are good for your overall health and the condition of your skin, will go a long way toward putting the odds in your favor.

• Eat a healthy, diverse and balanced diet that keeps your weight gain within the recommended range of 25 to 35 pounds. Excellent nutritional status is vital for your developing baby, but it also contributes to the strength and health of the body's largest organ: the skin. What's more, a controlled and steady weight gain, without any wild upward swings, will let your skin stretch at a steady rate without any unexpected jolts.
  
• Use a body brush , gloves or sugar scrub to massage the areas where you have stretch marks, or want to prevent stretch marks from appearing - this will increase circulation to the area, which will be helpful.
  
• Drink plenty of water. Hydration is important for your overall health and well-being as well as that of your growing baby, and it is critical to healthy skin.
  
• Take your Omega-3's and Vitamins. This is one more way to ensure proper nutritional status, which is critical for your overall health and well-being, as well as beautiful skin and a healthy baby! Be sure to keep your skin hydrated on the INSIDE too!

Keep skin liberally and effectively moisturized beginning in the first or second trimester and through your recovery to your pre-pregnancy weight. Moisturizing Creams and Oils will help keep your skin supple and elastic plus serve as "food" (and vitamin supplements) for your skin. Our Tummy Butter is made with the finest ingredients available. We start with pure cocoa butter and then added organic Rosehip oil, organic Tamanu, and Kukui Nut oils which contain Vitamin A and E, and high amounts of essential fatty acids. Together they promote collagen and elastin levels to increase cell regeneration. This results in firmer skin with greater elasticity. Works wonders on C-Section scars too! The various vitamins and oils used to create these formulas are designed to help enhance collagen production and support the dermis, to keep skin intact despite the rigorous stretching.

back to top

What makes Spoiled Mama products different from other products?

We are dedicated to providing products that contain safe ingredients during pregnancy sensitive enough to address changing skin conditions yet effective enough to promote a beautiful healthy "glow."
The effective, toxin free ingredients in each of our products are proven to improve the appearance of stretch marks, scars, skin texture, skin tone, color, mottled pigmentation as well as skin's overall hydration levels.

Our approach consists of exfoliation, skin tightening botanicals, increased circulation and hydration. This will allow you to not only feel a difference in your skin but they will see a differ­ence. All while using organic and toxin free products made especially for you.

Each product in The Spoiled Mama Maternity  line is water-based, paraben-free and the entire product line includes more than 30 botani­cal ingredients. Each product also includes our remarkable proprietary blend—including a unique combination of organic and cold pressed Tamanu, Sea buckthorn and Rose Hip Oils. This extraordinary blend of natural ingredients is known to moisturize, hydrate and help prevent and decrease the appearance of stretch marks and aid in skin tightening and toning before, during and after childbirth. Every ingredient in our salves, oils, scrubs and bath teas contribute to the therapeutic (and in some cases, aromatherapeutic) benefit, without the addition of:

• Parabens and Phthalates
• Synthetic fragrances
• Harsh surfactants
• Propylene Glycol
• Petroleum derivatives
• TEA,DEA,PEG
• Animal Testing

back to top

Are Spoiled Mama products safe?

Yes. All of our products use ingredients deemed safe for topical use during pregnancy and have been tested extensively without animal testing. The Spoiled Mama understands that it is difficult for moms-to-be to find time to pamper themselves but thanks to the Organic and Toxin Free products by  The Spoiled Mama it is easy.  This collection is made of The Spoiled Mama's top pregnancy skincare products to help soothe the expecting mother's mind and body.
The Spoiled Mama is the world's safest pregnancy skin care line available to address specific issues of pregnant women, as well as new moms and their babes. We are dedicated to providing products that contain safe ingredients during pregnancy and sensitive enough to address changing skin conditions yet effective enough to promote a beautiful healthy "glow."

If for any reason you are dissatisfied with one of our products, or if you develop any type of skin reaction to our products, simply discontinue use and contact us for a Return Authorization number (see return policy for more details).

back to top

Can anyone use Spoiled Mama Products?

Absolutely!!!! Dads love our Scrubs, after shower oils and crèmes. And body builders use our butters and oils for their anti-stretch mark action, which effectively prevents and repairs stretch marks.
Adolescents, who often get stretch marks during a growth spurt, use it to prevent and repair stretch marks also.

In addition, our butters, oils ,crèmes and salves can be used not only for moisturizing but also treats minor burns, eczema, psoriasis, cuts, scrapes, bruises, dry skin, crow's feet, windburn, sunburn, and much more (see the next question.)

back to top

What makes GLOW Collection & MILF Cosmetics different from other skin care products?

The GLOW Collection and MILF Cosmetics is based on newest innovation in skin care. We use organic ingredients in each one of our products as well as chirally correct and effective ingredients. At The Spoiled Mama we have taken this concept a step further. We use Nutri-Cosmeceuticals that are naturally derived and yet nourish your skin and body. Nutri-cosmeceuticals contain ingredients, such as Peptides, DMAE, MSM, Alpha Lipoic Acid, Vit C ester, Co Q10 and other vitamins and nutrients. These are topically applied ingredients that affect the function of the skin at a biological level. They work on repairing your skin, healing blemishes and improve your skin's overall appearance. For healthy skin, you need to nurture and nourish it with products you can trust. Our skin is our largest organ and everything we put onto our skin goes into our body. You can trust that our products are healthy for you and your skin.

Besides completely changing the way products are formulated, The Spoiled Mama also broke new ground by recognizing that over time, skin stops reacting to an unchanging skin care routine and that in order to retain optimal results, clients need a skin care routine that is constantly evolving, both in product formulation and usage. The Spoiled Mama has addressed this need by helping you to achieve maximum results with minimum downtime and using proven science with Chiral Technology. By using organic ingredients in each one of our products as well as chirally correct and effective ingredients along with ever-changing usage programs we can ensure consistent product effectiveness.

All of our products are free from:

• Parabens and Phthalates
• Synthetic fragrances
• Harsh surfactants
• Propylene Glycol
• Petroleum derivatives
• No TEA,DEA,PEG
• No Animal Testing

back to top

Are the GLOW Collection products safe during pregnancy?

Yes- they are made just for expectant moms!  The Spoiled Mama is dedicated to providing products that contain safe ingredients during pregnancy and sensitive enough to address your changing skin conditions, yet effective enough to promote a beautiful healthy "glow." This why we wanted to introduce the only Maternity facial Skin care line on the market!

Many women love the natural "glow" they have during pregnancy, others may not be so lucky. Pregnancy is known to come along with vast hormonal changes which can often wreak havoc on the skin. Pregnant women often find themselves in need of pregnancy skin care products that can tackle these concerns safely and effectively. The Spoiled Mama has an unwavering and relentless commitment to excellence. That's why we created this exceptional "GLOW" product line that is the perfect fusion of science and nature. Besides searching the globe to select the finest botanical ingredients and using advanced technologies, we are committed to ensuring our products are researched and tested, not only to meet the highest industry standards for quality and purity, but also your high expectations.

back to top

Are MILF Cosmetics products safe during pregnancy?

Although many MILF Cosmetics products are safe to use in pregnancy, there are a few containing specific active agents such as salicylic acid, DMAE, MSM, lactic acid and retinol that come into question when the client or user is pregnant. We offer several products that are safe for topical use during pregnancy and have been tested. Products include: Lucid Lightening Serum, Hydrate pH Toner, and a Calm pH Toner.

At present no studies have been carried out on salicylic acid, DMAE, MSM, and lactic acid and its effects on pregnant women. Some medical practitioner's deem salicylic acid safe when used in a cleanser as it is being washed off of the skin. When considering the use of either salicylic acid or lactic acid we would always recommend one follows the advice given by their midwife or GP.

Vitamin A derivatives have varying strengths and can have an effect on the body when ingested during pregnancy. Due to the fact that there is a high concentration of Retinyl Palmitate within many of our serums and these products are designed to penetrate deeply into the skin, at MILF Cosmetics we suggest you consult your General Practitioners or Obstetrician as to whether this product is suitable for topical use. 

Once again, based on personal health circumstances or advice given by General Practitioners or Obstetrician, one may make the personal decision to avoid topical application of some of these Vitamin A derivatives during pregnancy.

back to top

I think my pump is broken for my GLOW Moisturizer - how do I get my product out? Can I open the bottle?

At the Spoiled Mama we use an Airless Pump Delivery System for all GLOW and MILF products. With this revolutionary packaging there is no dip tube in airless container but rather a diaphragm that rises to evacuate the product. This makes our packaging more "green" and sustainable with less waste. The airless pump delivery will ensure 99.9% of the product is pumped out as the diaphragm moves up the bottle. No more opening up the bottle and scraping it out!

Important: Do not open the bottle. By letting air in you are interfering with the airless delivery and no product will pump out. Put the top back on and tap the bottom of the bottle on the back of your palm or a counter top a few times (5-10). Now pump a few times slowly. Repeat the tap and pump process. You are trying to "burp" the air out by tapping. Pumping too fast may cause air bubbles, so go slow. If after a few tries with no success do not open the bottle, but take a paperclip opened and place it in the small hole at the bottom of the bottle and push gently to force the air up and out of the bottle. Then slowly pump a few times. Notice the elevator type action that will push up the product as it is pumped. This is why the pump is shorter than usual. It is not broken or damaged. Pump slowly and enjoy!

back to top

How long will it take for me to see results with GLOW & MILF Cosmetics products?

At MILF Cosmetics, We use Nutri-Cosmeceuticals that are naturally derived and nourish your skin and body. Nutri-cosmeceuticals contain ingredients, such as Peptides, DMAE, MSM, Alpha Lipoic Acid, Vit C ester, Co Q10 and other vitamins and nutrients. These are topically applied ingredients that affect the function of the skin at a biological level. They work on repairing your skin, healing blemishes and improve your skin's overall appearance. MILF Cosmetics has broke new ground by recognizing that over time, skin stops reacting to an unchanging skin care routine and that in order to retain optimal results, clients need a skin care routine that is constantly evolving, both in product formulation and usage. MILF Cosmetics has addressed this need by helping you to achieve maximum results with minimum downtime and using proven science with Chiral Technology. By using organic ingredients in each one of our products as well as chirally correct and effective ingredients along, you will see a dramatic change almost instantly. 

back to top

What is the Shelf Life of Spoiled Mama Products?

Our PAO (Period After Opening) is 6-9 months depending on the product. Due to the organic nature and minimal use of preservatives in our products we feel safe that our products will have a shelf life of one year, however, the PAO, is less. We hope that our expectant, postpartum and breastfeeding moms will be using our products and returning for more before the period after opening becomes an issue.